At DAN LIORA, we understand that you may occasionally need to cancel an order. We aim to make the cancellation process simple and transparent.
Please read our Cancellation Policy carefully before placing an order.
Customers may request cancellation of an order before the order has been dispatched.
To request cancellation, please contact DAN LIORA as soon as possible and provide your:
- Order Number
- Registered Name
- Registered Contact Number
- Reason for Cancellation
Cancellation requests will be considered only if the order has not already been processed or handed over to the shipping partner.
Once an order has been dispatched or handed over to the shipping partner, cancellation may not be possible.
In such cases, customers may contact DAN LIORA for assistance. Any return or refund request will be handled according to our applicable Return Policy and Refund Policy.
If a prepaid order is successfully cancelled before dispatch, the eligible refund will be processed to the original payment method used while placing the order, wherever possible.
Refund processing may take 5–10 business days, depending on the payment gateway, bank, or financial institution.
DAN LIORA is not responsible for additional delays caused by banks, payment gateways, or other financial institutions.
Cash on Delivery (COD) orders may be cancelled before dispatch by contacting DAN LIORA.
Customers are requested to cancel COD orders only when necessary. Repeated order cancellations or refusal of COD deliveries may affect the availability of COD service for future orders.
DAN LIORA reserves the right to cancel an order in certain situations, including but not limited to:
- Product unavailability.
- Incorrect product pricing due to a technical or human error.
- Incorrect or incomplete customer information.
- Payment failure or unsuccessful payment verification.
- Suspected fraudulent or unauthorized transactions.
- Delivery service unavailability at the provided location.
- Circumstances beyond our reasonable control.
If DAN LIORA cancels a prepaid order after successful payment, the eligible amount paid for the cancelled order will be refunded according to our Refund Policy.
If your order contains multiple products, cancellation of individual products may be possible only before dispatch and subject to order processing status.
Once an order has been packed or dispatched, partial cancellation may not be possible.
DAN LIORA currently does not charge a cancellation fee for approved cancellations made before dispatch.
However, if an order has already been processed, shipped, or returned due to repeated refusal or incorrect delivery details, applicable shipping or handling charges may be deducted where legally permissible and where previously communicated to the customer.
To request cancellation, please contact DAN LIORA as soon as possible through the customer support contact details available on our website.
Please provide:
- Your Order Number
- Registered Name
- Registered Contact Number
- Reason for Cancellation
Our customer support team will verify the order status and inform you whether the cancellation request can be accepted.
For any cancellation-related questions or assistance, please contact DAN LIORA
📞 WhatsApp: 9544212858
📧 Email: danliora.job@gmail.com