• At DAN LIORA, we aim to deliver your favourite ethnic wear safely and as quickly as possible. Every order is carefully checked, packed, and dispatched to ensure that your products reach you in good condition.

    Please read our Shipping Policy carefully before placing an order.

1. Shipping Coverage
  • .  DAN LIORA currently offers shipping across India, subject to service availability at the customer's delivery location.
  • We strive to deliver orders to all serviceable PIN codes through our trusted shipping and delivery partners.
  • For international shipping inquiries, customers may contact our support team to check availability and applicable charges.
2. Order Processing Time

Orders are usually processed within 1–3 business days after order confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

During festivals, sale periods, special promotions, or other high-volume periods, order processing may take longer than usual.

3. Estimated Delivery Time

Delivery timelines may vary depending on the destination.

Location

Estimated Delivery Time

Kerala

2–4 Business Days

South India

3–5 Business Days

Other Parts of India

4–7 Business Days

Remote Locations

5–10 Business Days

Delivery timelines are estimates and may vary due to factors beyond our control.

4. Shipping Charges
  • Free Shipping may be offered on eligible orders during promotional periods.
  • Standard shipping charges, if applicable, will be displayed at checkout before payment.
  • Additional charges may apply for remote delivery locations or expedited shipping requests.
5. Order Tracking

Once your order has been dispatched, tracking information may be shared through the contact details provided while placing the order.

Customers can use the tracking details to monitor the delivery status of their shipment.

Please note that tracking information may take some time to become active after dispatch.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct:

  • Name
  • House or Building Number
  • Street or Locality
  • City
  • State
  • PIN Code
  • Contact Number

DAN LIORA will not be responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

7. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Festivals and high-demand periods
  • Remote or non-serviceable locations
  • Natural disasters or unforeseen circumstances

DAN LIORA will not be responsible for delays caused by circumstances beyond our reasonable control.

8. Failed Delivery Attempts

Our delivery partners may attempt to contact you or deliver the order at the address provided.

If delivery is unsuccessful because:

  • The customer is unavailable.
  • The address is incorrect or incomplete.
  • The customer does not respond to delivery attempts.
  • The shipment is refused without a valid reason.

the order may be returned to DAN LIORA.

Additional shipping charges may apply for re-dispatching returned shipments, depending on the circumstances.

9. Damaged Package or Product

If you receive a package that appears damaged or tampered with, we recommend recording an unboxing video and taking clear photos immediately upon receiving the order.

If you discover that a product is damaged, defective, incorrect, or incomplete, please contact DAN LIORA within 48 hours of delivery.

Please provide your Order Number along with clear photos and/or videos of the product and packaging.

Such requests will be handled according to our Return Policy and Refund Policy.

10. Order Cancellation Before Dispatch

Customers may request order cancellation before the order has been dispatched.

Once an order has been shipped, cancellation may not be possible.

For more information, please refer to our Cancellation Policy.

11. Change of Delivery Address

If you need to change your delivery address after placing an order, please contact DAN LIORA as soon as possible.

Address changes can only be considered if the order has not yet been dispatched.

Once an order has been handed over to the shipping partner, changes to the delivery address may not be possible.

12 . Return to Origin (RTO)

Orders returned to DAN LIORA due to:

  • Incorrect address,
  • Customer unavailability,
  • Refusal to accept delivery,

may be re-shipped upon payment of applicable shipping charges. Any eligible refunds will be processed after deducting shipping and handling costs.

13. Contact Us

For any shipping-related questions or assistance, please contact us:

DAN LIORA
📞 WhatsApp: 9544212858
📧 Email: danliora.job@gmail.com
📍 Address: Attu Lane, Puthiyathura, Trivandrum.

DAN LIORA Promise

We are dedicated to ensuring that every DAN LIORA order reaches you with care, quality, and reliability.

Thank you for shopping with DAN LIORA. ✨