At DAN LIORA, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how your orders are processed and shipped.
1. Order Processing
- All orders are processed within 1–3 business days after order confirmation and successful payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, sale periods, or new collection launches, processing times may be slightly extended.
2. Shipping Coverage
- We currently ship across India.
- For international shipping inquiries, customers may contact our support team to check availability and applicable charges.
3. Estimated Delivery Time
Delivery timelines may vary depending on the destination.
| Location | Estimated Delivery Time |
| Kerala | 2–4 Business Days |
| South India | 3–5 Business Days |
| Other Parts of India | 4–7 Business Days |
| Remote Locations | 5–10 Business Days |
Delivery timelines are estimates and may vary due to factors beyond our control.
4. Shipping Charges
- Free Shipping may be offered on eligible orders during promotional periods.
- Standard shipping charges, if applicable, will be displayed at checkout before payment.
- Additional charges may apply for remote delivery locations or expedited shipping requests.
5. Order Tracking
- Once your order has been shipped, a tracking number and courier details will be shared via WhatsApp, SMS, or Email.
- Customers can use the provided tracking information to monitor the delivery status of their orders.
6. Delivery Attempts
- Our courier partners will make delivery attempts as per their standard policies.
- Customers are requested to ensure that someone is available at the delivery address to receive the package.
- Failure to accept delivery may result in the order being returned to us.
7. Incorrect Address Information
- Customers are responsible for providing accurate shipping details.
- DAN LIORA shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
- Re-shipping charges, if applicable, must be borne by the customer.
8. Delayed Deliveries
While we strive to deliver within the estimated timeframe, delays may occur due to:
- Natural disasters or extreme weather conditions.
- Public holidays and festivals.
- Transportation disruptions.
- Government restrictions or unforeseen circumstances.
- Courier service delays.
In such cases, we appreciate your patience and understanding.
9. Damaged Packages
If you receive a package that appears damaged:
- Please record an unboxing video before opening the parcel.
- Contact us within 48 hours of delivery.
- Share your Order ID, photographs/videos of the damaged item, and details of the issue.
Our team will review the request and assist with a suitable resolution.
10. Return to Origin (RTO)
Orders returned to DAN LIORA due to:
- Incorrect address,
- Customer unavailability,
- Refusal to accept delivery,
may be re-shipped upon payment of applicable shipping charges. Any eligible refunds will be processed after deducting shipping and handling costs.
11. Contact Us
For any shipping-related questions or assistance, please contact us:
DAN LIORA
📞 WhatsApp: [Your WhatsApp Number]
📧 Email: [Your Email Address]
📍 Address: [Your Business Address]
DAN LIORA Promise
We are dedicated to ensuring that every DAN LIORA order reaches you with care, quality, and reliability.
Thank you for shopping with DAN LIORA. ✨